Welcome to QuaySideForum privacy policy. This document explains how we collect, use, disclose, and protect your information when you visit our website at quaysideforum.xyz or use our services. Our aim is to be transparent about data practices and to provide you with clear choices regarding your information. Last updated: 2025-09-01.
1. Information we collect
We may collect several categories of information, including: - Personal data you provide directly, such as your name, contact details, or order information when you place an order or contact us. - Technical data automatically collected when you visit our site, such as IP address, browser type, device information, pages viewed, and the time of access. - Transaction data related to purchases, including currency and payment method, while ensuring secure handling.
2. How we use your information
We use the collected data to: - Process and fulfill orders for pizza, beverages, and other menu items. - Communicate about orders, promotions, and updates related to QuaySideForum services. - Improve our website, personalize your experience, and analyze usage to optimize our menu and service quality. - Meet legal obligations and resolve disputes that may arise.
3. Sharing your information
We may share your information with: - Service providers that help us operate the website, process payments, or deliver products. - Law enforcement or regulatory authorities when required by law. - Within our corporate group for administrative and security purposes. We do not sell your data to third parties for marketing purposes without your explicit consent.
4. Cookies and similar technologies
We use cookies and similar technologies to improve your experience, analyze site usage, and support essential site functions. You can manage cookies through your browser settings; some features may require cookies to function properly. We do not track you across sites for advertising without your consent.
5. Security of your information
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes access controls, encryption where appropriate, and regular security reviews. However, no online service is completely secure, so your responsibility includes keeping your account credentials confidential and promptly notifying us of any security concerns.
6. International transfers
If you are outside United Kingdom and use our services, your information may be transferred to and processed in United Kingdom and other countries. We take steps to ensure appropriate safeguards and data protection standards are maintained in line with applicable laws.
7. Your rights and choices
You may request access to, correction of, or deletion of your personal data, object to or restrict certain processing, and withdraw consent where applicable. You may also request data portability for information you provided to us. To exercise these rights, please contact us using the information below. We will respond in accordance with applicable laws and preserve your privacy while fulfilling requests.
8. Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.
9. Children
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided information to us, please contact us so we can remove it promptly.
10. Changes to this policy
We may update this privacy policy from time to time. When we do, we will revise the effective date and, if required, notify you by updating the policy on our site. Significant changes may also be communicated via quaysideforum.xyz or other channels.
11. Contact us
If you have questions or concerns about this policy or our data practices, you may contact QuaySideForum at the following details: London, Pizza Lane, SW1A 2AA, United Kingdom; phone: +44 20 7946 0300. You may also reach us through the website at quaysideforum.xyz.
12. Data categories and processing overview
Summary of categories: - Identifiers and contact information used to fulfill orders and communicate with you. - Usage data and analytics to understand how our site and services are used. - Transaction data to process payments and maintain accurate invoicing in £. We process these data only for legitimate business purposes and in accordance with applicable laws.
13. Data subject requests
To submit a data subject request, please use the contact methods above. We will verify your identity before fulfilling requests to protect your privacy and security.
14. How to access this policy
This policy is accessible at all times on our site for your reference. We encourage you to review it periodically to stay informed about our data practices and your rights. For practical purposes related to QuaySideForum services, keep your profile details accurate and up to date by contacting us via the methods described.
Thank you for trusting QuaySideForum with your information. We are committed to protecting your privacy and delivering delicious pizza with reliable service.